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The first step in any system deployment and integration project is developing a plan to ensure consideration of all tasks and set expectations. The plan's contents depend on the
- policies
- scope of the initiative
- technologies involved
- organization's existing architecture
- post-implementation support requirements
The following sections describe tasks Bryn considers in any document management/imaging system deployment and integration project.
Change Management
Successful deployment and integration assesses an organization's readiness to absorb business policy or technological changes. Communication among all groups impacted by a new system is essential throughout implementation. Bryn emphasizes open communications to mitigate risks and speed adoption of the new system.
Network and Hardware Installation
The installation, verification and testing of infrastructure components occur early. Bryn teams with an organization's internal resources to ensure all necessary network and hardware components are installed, integrated and configured properly for optimal performance of the application software.
Software Configuration and Development
Once application software is installed, Bryn configures and integrates all components. If customizations are required, Bryn codes and unit tests all modules in standard languages such as Visual Basic and C++.
System Testing
Bryn puts the system through one or more tests before production deployment to verify functionality, technical correctness, and performance. To ensure comprehensive testing, Bryn utilizes test plans together with test cases and expected results. Test results are verified by both Bryn and client personnel.
Documentation and Training
Bryn customizes or creates the following system documentation, as necessary
- User guide
- Training manual
- System administration manual
Bryn believes training should communicate how to use the system based on the organization's business processes, policy and procedures.
Document Conversion
A number of possibilities exist to approach document conversion, ranging from converting all files to no backfile conversion at all. Bryn works with an organization to assess which approach, or combination of approaches, is best.
Imaging System Support
As part of deployment, Bryn ensures a knowledge transfer takes place to enable ongoing system support and business continuity. Or, if an organization prefers, Bryn also offers imaging/electronic document management system support after deployment.
Contact us for more information on how we can assist your organization with an imaging/document management system implementation.
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